Frequently Asked Questions

We are based in Scottsdale, Arizona, and proudly serve surrounding areas including Paradise Valley, Tempe, Mesa, Chandler, North Phoenix, and Fountain Hills. Not sure if you're in our service zone? Just reach out—we’re happy to check.

Yes! We come fully prepared with our own cleaning products, tools, and supplies so you don’t have to worry about a thing.

Standard cleaning is great for regular upkeep—it includes dusting, vacuuming, wiping down surfaces, and general tidying.
Deep cleaning goes further and targets baseboards, fixtures, grout, and areas that haven’t been cleaned in a while. It’s perfect for first-time visits or seasonal resets.

Give us a call. We’ll ask a few quick questions to make sure we recommend the best service for your needs.

We understand life happens! Please provide at least 24 hours’ notice if you need to cancel or move your appointment. Cancellations with less than 24 hours may be subject to a small fee.

Yes. Cactus Cleaning is fully insured for your peace of mind and protection. You can trust us to care for your space with the highest level of professionalism.

That’s entirely up to you! Many clients prefer to be home for the first visit, but it’s not required. As long as we have access, we’re happy to clean whether you're present or not.

Absolutely. We clean homes of all sizes, including apartments, condos, rental properties, and vacation homes. We also offer move-in and move-out cleaning for tenants and landlords.

We accept cash, card, and digital payment options (Venmo, Zelle, etc.). Payment is due at the time of service unless otherwise arranged.